Maximize profits by creating targeted marketing campaigns that increase CLV.
- Generally 80% of your profit comes from 20% of your customers. When you find out which of your customers are responsible for the greatest volume of sales, show them their value with specific offers and rewards. Rewarding valuable customers will in turn increase their lifetime value!
Identify Customers in need of specific attention.
- Cultivate relationships with customers who are statistically “at-risk” of migrating way from your store.
- Identify and reach out to customers who no longer shop with you.
Align your team around the value of returning customers
- Use this report to train your employees about the value of customer retention.